Komfort S.A. uses the TMS Falcon system | #OurClients OPTIDATA

Komfort S.A. is one of the largest retail chains in Poland operating in the home furnishings segment. In the area of transport process organization, the company uses the TMS Falcon system from OPTIDATA.

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About Komfort S.A.

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Komfort S.A. has been operating on the Polish home furnishings market for over 30 years, offering products for arranging residential spaces. The company’s assortment includes, among others, flooring, carpets, fitted carpets, furniture, lighting, doors and installation accessories. Komfort develops sales in an omnichannel model, combining a network of brick-and-mortar showrooms, an e-commerce channel and customer service through a call center. Such a broad scale of operations means that efficient delivery organization plays an important role in the company’s daily operations.

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How does TMS Falcon support companies from the home furnishings industry in omnichannel retail?

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Companies operating in the home furnishings industry must efficiently handle deliveries to sales showrooms, business partners and end customers. In the omnichannel sales model, timeliness, transport cost control, data transparency and the ability to coordinate B2B and B2C deliveries within one process are of key importance.

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How does TMS Falcon support companies from the home furnishings industry in omnichannel retail?

1. Automates route planning for B2B and B2C deliveries.
2. Supports the organization of transport to sales showrooms and end customers.
3. Facilitates assigning orders to the appropriate carriers and transport resources.
4. Enables delivery execution monitoring and faster response to changes.
5. Helps analyze transport costs and key operational data.
6. Supports the automation of transport settlements.
7. Centralizes data related to delivery handling, schedules and orders.
8. Increases the transparency of transport processes in the omnichannel model.

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Komfort S.A. – Thank you for your trust!

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We are glad that Komfort S.A. is among the users of OPTIDATA solutions. Thank you for your trust and cooperation to date!

The opportunity to support organizations operating in the retail and home furnishings industry is an important element in the development of our systems and the building of long-term business relationships.

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More information about the TMS Falcon system.